Service Hotline: 0086 13125018457
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Dream Only Jewelry
Contact:Sarah
Email:info@dreamonlyjewelry.com
Tel / whatsapp:0086-13125018457
Skype:1712207758@qq.com
Add:Chongsheng  road 3, chongtou village,Chang‘an town,DongGuan City,GuangDong,China.

FAQ

   1.BUSINESS PROCESS

1) Accept OEM/ODM.

Buyer selects product from our digital catalog or send us sample or photo for custom-made.

2) Buyer sends inquiry online or by email to get price and detail from us.

3) Buyer place order and pay 50% deposit by Western Union or PayPal or T/T

4) Our factory Production about 15-25business days

5) Factory finish production and buyer pays the balance

6) Factory ships products by UPS, DHL, TNT, FedEx and EMS about 3-7days

7) Buyer receives products and check quality

8) After-sales
  
2.BEST  QUALITY
1).High quality from raw material, co-friendly and durable
2
) Excellent Craft, experts here With 20 years of jewelry work experience
3
) Strict quality check. Each jewelry will go through twice inspection one by one.
  A .Sample control, we will not start to make the products until your confirm the sample.
  B .All you products will be made by skilled labor.
  C .We will produce 2~5% more goods to replace the Faulty Products.
  D .The packing will be shock proof, damp proof and sealed.


3.Safety and fast Shipping

UPS, DHL, TNT, FedEx, EMS etc.

Several Shipping way, could ship as your request. Normally shipping time is about 3-7days.
Our company cooperated with some famous transport companies, they offer cheaper shipping charge and faster shipping time, give our parcel safety trip.

4.After-sales
1).We is very glad that customer gives us some suggestion for price and products.
2).If any question, please let us know it in the first by Email or Telephone. We can deal with them for you in time.
3). We will send many new styles in every week to our old customers
4).If the products are eroded after you receive, please let us know so that we can compensate it to you in time.


5.Frequently Asked Questions:
  
Q1:What’s your MOQ?  
A1:Normally 50pcs/size/design.But Flexible MOQ policy.Sample order/trial order acceptable !

Q2: Can I get a free sample?
A2:For the first cooperation,normally we will charge sample fee $50 first; But sample charge is refundable after actual bulk order.

Q3:.Can you offer OEM/ODM service?
A3:Yes, we are capable of manufacturing any jewelry & rings according to your counter-samples, CAD designs, sketches etc.

Q4:Can you do custom logo on the jewelry?
A4: Yes, we can laser engrave your logo on the jewelry and it is FREE.

Q5:How to visit factory?
A5:Please leave us messages and we will bring you up by car for free.